Overview
30-Day Window
Full refund of the product price
Refund processing takes 5–10 business days
Free replacement for damaged items
Scenario Timeframe Return Shipping Cost What You Receive
Change of Mind Within 30 days of delivery Covered by you Full refund of the product price
Damaged in Transit Within 30 days of delivery Covered by us Replacement or full refund (your choice)
Incorrect Item Received Within 30 days of delivery Covered by us Replacement with the correct item or a full refund
Quality Issue Within 30 Days Within 30 days of delivery Covered by us Repair, replacement, or full refund
Final Sale Items Non-returnable — —
We do not charge any return processing fees. Since initial shipping is free for all U.S. orders, a “full refund” means the total amount you paid for the item.

30-Day Window
You have 30 calendar days from the delivery date (as shown in the shipping carrier’s records) to notify us that you wish to return an item. This period begins on the date of delivery, not the date the order was placed.

Product Condition Requirements
For returns due to a “change of mind,” the item must meet the following criteria:

Unused — No jewelry has been stored inside, and there are no signs of use, scratches, or traces of perfume.
Original Packaging — Includes the inner box, protective paper, felt lining, and desiccant packets.
Complete Accessories — Includes keys, care instruction cards, dust bags, and all other small accessories.
Brief handling to evaluate the product is acceptable. However, if an item shows clear signs of use or is missing internal components/accessories, we cannot accept the return, as such items can no longer be sold or restocked as new.

If a returned item does not meet these requirements, we will document it with photographs and contact you. You may then choose to have the item returned to you (at your own shipping expense) or opt to have it donated. We do not retain any items without your explicit instruction. How to process a return:
Please send an email to [email protected] with the subject line “Return — [Your Order Number].” Include the product name and the reason for the return; if the item is damaged, please attach a photo.
We will respond within one business day, providing a Return Authorization (RA) number and the return address. Please do not ship any items until you have received this information.
Place the item in its original packaging and pack it inside an outer shipping carton. Clearly mark the Return Authorization (RA) number on the outer shipping carton (do not write it directly on the product’s original packaging).
Please use a shipping method that provides tracking, and keep your proof of shipment. If a package is lost in transit and cannot be tracked, we will be unable to process your refund.
Once the item arrives, we will inspect it and process your refund within 5–10 business days. We will notify you via email once the refund has been issued.
Return Address
Armoria Studio LLC — Returns
105 Indiana Avenue
Thorsby, AL 35171
United States

Exchanges: If you wish to exchange an item for a different version (e.g., a different finish or style), we will cover the shipping costs for the replacement item.
Refund Information
Refunds will be issued to the original payment method used for the purchase. Unless you explicitly request in writing that the funds be credited to your store account (Store Credit), we cannot issue refunds to a different bank card, bank account, or via any other payment method.
Refund Amount: This includes the full price of the item plus any sales tax paid. Since the original order qualified for free shipping, no shipping costs will be deducted.
Refund Timeline: Once the returned item has arrived and passed inspection, we will process the refund within 5–10 business days.
Exchanges
If you would like to exchange an item for a different style (finish) or size, please let us know when you initiate your return request. We will reserve the replacement item for you while your original item is in transit back to us. Exchanges are subject to stock availability; if the requested item is out of stock, we will issue a full refund.

Replacement items will be shipped once the returned items have been inspected and accepted. This process ensures that both shipments have tracking information, preventing any uncertainty regarding the status of the return.

Damaged, Defective, or Incorrect Items
Please inspect your order on the day it arrives. If you discover that an item is damaged, missing parts, or does not match what you ordered:

Please take photographs of the outer shipping carton and the item(s) both before and after unboxing.
For damage that occurred during transit, please email the photos to [email protected] within 48 hours of delivery. For product manufacturing defects, please email the photos within 30 days of delivery.
We will respond within one business day and provide a prepaid return label, arrange for an exchange, or issue a full refund—whichever you prefer.
You will not be charged any return shipping fees for items that are damaged, defective, or incorrect.